If you haven’t reviewed your human resources manual lately, now may be a good time to check your policies related to cellphone and social media use by employees during work hours — or to formulate...
Now is the time to take steps to prevent the flu
By
Lois A. Bowers
Jan 19, 2016
With the peak of flu season approaching, a recent poll has troubling findings for senior living operators.
Recognizing relevance
By
Lois A. Bowers
Jan 11, 2016
As we roll into film awards season, one slate in particular grabbed my attention this past week when winners were announced.
LTSS: A focus for 2016
By
Lois A. Bowers
Jan 04, 2016
As 2015 drew to a close, more evidence came of the general public’s misunderstanding of how long-term services and supports are financed.
12 holiday hazards and how to address them
By
Lois A. Bowers
Dec 21, 2015
Fire and safety issues can be more likely during holidays, according to one expert, because fewer staff members may be working and more visitors may be present.
How to win the online ratings game
By
Lois A. Bowers
Dec 07, 2015
The president of a senior living ratings and reviews website shares three common qualities of highly regarded providers and three ways that operators can secure good online reviews and ratings from residents...
New name for CCRC will attract prospects, LeadingAge says
By
Lois A. Bowers
Dec 02, 2015
LeadingAge is not requiring its continuing care retirement community members to start calling themselves life plan communities, but the organization says its research shows that those that do might have...
3 tools to reduce hospitalizations, ED visits among assisted living residents
By
Lois A. Bowers
Dec 01, 2015
Three tools that have shown success in improving the quality of care provided to skilled nursing residents also work well for residents of assisted living communities, according to new research.
Fellowship and love are always in season
By
Lois A. Bowers
Nov 30, 2015
Senior living communities and their residents are getting into the late-year holiday mood in serious and lighthearted ways.
How to succeed at succession planning
By
Lois A. Bowers
Nov 23, 2015
When it comes to succession planning, some senior living organizations have some work to do. Fortunately, they have a few examples to which to look.