Employee engagement, customer experience focus of new products
By
Lois A. Bowers
Oct 31, 2016
PointClickCare and Align have partnered on two offerings for senior care providers to help manage employee engagement, improve resident outcomes and achieve a stronger bottom line. You can see them at...
CNA pay increases 2.33% in CCRCs
By
Lois A. Bowers
Jul 04, 2016
The national average pay for certified nurse aides in continuing care retirement communities increased 2.33% in 2016, according to a new report.
Assisted living managers at CCRCs see 3.52 percent salary increases
By
Lois A. Bowers
Jul 07, 2022
Assisted living / personal care managers working in continuing care retirement communities have an average salary of $80,102 in 2022, a 3.52% increase over 2021, according to the 2022-2023 Continuing Care...
Storytelling strategy for retention and recruitment
By
Courtney Malengo, APR
Mar 14, 2022
As the great resignation continues, it has become clear that what employees want, and what employers think that employees want, are two very different things. McKinsey & Company’s recent study put this...
Empower your team for better results
By
Tonya Headen-Lee, CDP
Feb 20, 2024
How do you build and empower great teams? Several lessons apply in all senior living settings and would make great goals for executive directors in 2024.
Female RNs, aides earn 7 to 10% less than male counterparts
By
Lois A. Bowers
Apr 05, 2017
A new analysis by the Institute for Women’s Policy Research compares wages in common occupations and also contains suggestions on how to close the gender pay gap.
Senior living operators share secrets to finding, keeping executive directors
By
Lois A. Bowers
Aug 02, 2017
Leaders of Capital Senior Living and Five Star Senior Living used their second-quarter earnings calls this week in part to discuss their companies’ approaches to recruiting and retaining executive...
The factor more important than occupancy
By
Lois A. Bowers
Oct 08, 2018
NCAL Day speakers think something other than occupancy should be operators’ top priority.
4 reasons to rethink employee breaks
By
Lois A. Bowers
Sep 11, 2015
New research provides insights into the best times and activities for employee breaks during their workdays and debunks some common break-time myths.
Gender wage gap widens with age
By
Kathleen Steele Gaivin
Jul 10, 2024
“Older women workers — who comprise 47% of the labor force ages 55 and older — are plagued by a gender wage gap that is even larger than the one their younger counterparts experience,” according...