Why caregiver training matters and how it can benefit you
By
Maria Wellisch
Nov 03, 2016
As the number of seniors entering senior communities continues to grow, an ever-increasing need exists to provide quality and consistent training for caregivers to ensure that they are equipped to provide...
Social media present a conundrum to senior living operators, attorney says
By
Lois A. Bowers
Nov 02, 2016
When it comes to social media policies in the workplace, be careful that while you’re safeguarding your residents’ privacy and dignity and protecting your community’s reputation and finances,...
Goal!
Nov 02, 2016
Donations from The Watermark at 3030 Park in Bridgeport, CT, helped a local high school student attend the world’s largest youth soccer tournament this past summer in Gothenburg, Sweden. Read more,...
Competition hurts Brookdale in third quarter
By
Lois A. Bowers
Nov 01, 2016
Misjudging the competition hurt Brookdale Senior Living financially in the third quarter, President and CEO Andy Smith said Tuesday during a third-quarter earnings call.
Online social interactions linked to longevity
By
Lois A. Bowers
Oct 31, 2016
The results of a newly published study of 12 million Facebook users suggests that using the social network is associated with living longer, but there’s a catch.
‘Persuader’ rule injunction means time for labor relations activities is now, attorney says
By
Lois A. Bowers
Oct 31, 2016
Union-free senior living operators have a window of opportunity — perhaps a limited one — to take certain steps to maintain that status if they wish, attorney Daniel Burke told those attending an educational...
What the elections mean to senior living
By
Lois A. Bowers
Oct 31, 2016
Senior living representatives have a few ideas about the potential ways in which the industry might be affected by the outcomes of the national elections.
Viewing your brand through the lens of customer experience
By
Courtney Malengo, APR
Oct 31, 2016
Powerful brands put customers and their experiences at the forefront, using that information to drive return on investment, products, services and amenities.
Program helps those with dementia regain ‘lost’ words
By
John O'Connor
Oct 25, 2016
An innovative online speech therapy program is helping seniors with dementia recall words that seemed lost, including the names of their grandchildren.
Food service is a selling point
By
B. Dean Maddalena
Oct 24, 2016
If you want to move away from an institutional environment in your senior living community, begin with food service.