Too many senior living operators focused on the wrong benchmark
By
John O'Connor
Apr 06, 2017
Talk to any operator, and it won’t take long before you hear “quality” intoned in a highly reverential manner. Perhaps we should start using a different yardstick, however.
Senior living’s next opportunity might have a high price of admission
By
John O'Connor
Jun 24, 2021
Why focus on a relatively small cohort when the hoi polloi might fill many more fill units? I guess you could say there are millions of reasons.
How’d you find comfort during the pandemic year?
By
John O'Connor
May 06, 2021
My guess is that there is not a person reading this who has not dealt with a COVID-19-related caregiving, service or operational challenge. And it’s probably a safe bet that most of us have had to make...
$200,000 plus overtime? Don’t laugh
By
John O'Connor
Mar 02, 2023
Would your senior living organization like to deal with yet another compliance hurdle? Well then, here you go: The nation’s highest court just ruled that workers pulling down C-suite compensation may...
Saving and savoring daily
By
Kathy Laurenhue
May 20, 2015
E.B. White’s remarkable capacity for wonder – his ability to savor – is something worth cultivating among residents and staff alike.
This could be the start of something bad
By
John O'Connor
Nov 17, 2022
An amendment to a state constitution could help ignite unionization efforts in the Land of Lincoln, and perhaps your state as well.
A great way to make good help harder to find
By
John O'Connor
Aug 03, 2017
For a guy who claims to be a friend to business, President Trump sometimes expresses that affection in odd ways.
Senior living communities must foster connection and engagement
By
Michele Holleran, Ph.D., MBA
Dec 03, 2018
Senior living communities are succeeding with the connection dimension but still have work to do on the engagement side of the spectrum.
Medicaid and senior living: A troubled marriage
By
John O'Connor
Mar 03, 2016
The latest tectonic shift has three likely results for senior living operators.
3 steps for turning a great resident idea into a successful social recreation program
By
Jennifer Kelley
Feb 22, 2022
At St. John’s, we view our residents as our greatest resource. Jane, a retired educator and St. John’s Meadows independent living resident for more than 12 years, certainly is no exception. I remember...