An important ‘connection’ that senior living often overlooks
By
John O'Connor
Apr 27, 2017
I am not a marketing director for an assisted living or independent living community. But if I were, my message would be simple and direct.
Let’s get real about what’s driving staffing shortages
By
John O'Connor
Feb 29, 2024
Senior living is recovering from COVID’s darkest days, but one nagging problem persists and might even be getting worse.
Employee or not an employee? It depends (on clout).
By
John O'Connor
Jun 15, 2023
In a move that will surprise nobody who has been paying attention, the National Labor Relations Board on Tuesday reversed itself on what it means to qualify as an employee – again.
Psst, did you hear what she’s making?
By
John O'Connor
Jul 21, 2022
The National Labor Relations Act guarantees employees “the right to self-organization, to form, join, or assist labor organizations, to bargain collectively through representatives of their own choosing,...
More trouble for Brookdale
By
John O'Connor
Apr 04, 2024
Just when it seemed that Brookdale Senior Living finally was regaining post-COVID occupancy and fiscal traction, more bad news arrived this week.
Why aren’t we hearing more about this payment source?
By
John O'Connor
Jun 16, 2022
When it comes to senior living payments, private long-term care insurance has been exiled to the children’s table.
Need something else to worry about?
By
John O'Connor
Apr 30, 2020
I’m no expert on monetary policy and have never played one on TV. But even I am beginning to wonder if these actions might create another problem for senior living operators.
Staffing options can get downright creative when you ‘give a damn’
By
John O'Connor
Jul 26, 2018
A new strategy could result in a “motivated, energized, stimulated, loyal” senior living workforce. And it’s pretty simple to implement.
Want to be happier at work? Socialize more
By
John O'Connor
Dec 14, 2017
One of the odd quirks of senior living is that it is full of happy workers and unhappy residents.
Is senior living truly recession-resistant?
By
John O'Connor
Apr 02, 2020
It looks like economists soon will be confirming something else that’s in the air: an economic recession.