Employee retention is this provider’s ‘secret sauce’ for success
By
Karen Krissinger
Apr 18, 2022
At this long-term care community, employee retention is high. What is the secret sauce to retaining staff?
Addressing the double pandemic of COVID-19 and loneliness
By
Avi Philipson
Jan 19, 2021
We’re starting a new year, and the pandemic still rages on. Its complete demise never was guaranteed, but there was a quieted optimism that the virus would be largely improved by now. On the contrary,...
Here’s the deal for all you high-end operators out there
Oct 29, 2015
After 16 years, American Express and Costco Wholesale Corp. are ending what many once saw as a match made in heaven. The news carries two lessons for senior living operators.
COVID-19: Preparation, changing tactics … and gratitude
By
Kristy VanDerWiel
Aug 24, 2020
I put together a list of tactics I believe have worked for us in putting the logistical and emotional needs of our team members as a priority during the pandemic. We’ll leverage these and improve on...
Take control of senior living community maintenance with better reporting
By
Dan Roberge
Jun 16, 2022
Get yourself on a good digital work order system and you’ll find maintaining your senior living community effectively a whole lot easier.
How filtration can make senior-living communities as risk-free as possible
By
Marshal Sterio
Aug 12, 2021
Companies in this industry need to go the extra mile not only to make sure that their communities are safe but also to make sure their communities are perceived as safe.
Taking work seriously
By
Lois A. Bowers
Feb 01, 2016
Have you heard the one about the woman whose hair caught on fire as she was blow-drying it? Or the one about the person whose clothes — all of them — were stolen?
Staffing challenges are easy to see, hard to fix
By
John O'Connor
Aug 05, 2021
It’s not exactly a secret that the field could do a better job of luring good candidates and making sure they do their jobs well. So why isn’t that happening? In a word, economics.
It’s time to rethink the care economy
By
Chia-Lin Simmons
Jan 18, 2024
The new care economy is not about the diminishing of one’s life; it is about the enhancing of it.