What separates senior living’s best leaders from the rest? As it turns out, these four things
By
John O'Connor
Jun 01, 2017
The harsh reality is that finding the right person to run any senior living organization is hardly an exact science.
It’s not just CCRCs that could use a new name
By
John O'Connor
Oct 21, 2015
As McKnight’s Senior Living recently reported, LeadingAge will announce a replacement term for the CCRC concept during its upcoming convention. But why should the industry stop there?
DOL rule will hurt many senior living workers over time
By
John O'Connor
Apr 25, 2024
It’s a bit exhausting to keep writing about ways good intentions from our regulatory agencies keep fueling disastrous outcomes.
This is where the pandemic might really hurt senior living
By
John O'Connor
Sep 24, 2020
There is no easy fix for the worst thing the pandemic has done: raising new doubts about whether congregate living is a good idea.
Have they lost their minds?
By
John O'Connor
May 14, 2020
We are seeing some pandemic responses that are real jaw-droppers.
Senior living operators, is your staffing challenge really such a mystery?
By
John O'Connor
Oct 25, 2018
We don’t have a cultural or perks problem. We have a math problem.
Court’s decision a tough break for senior living employers
By
John O'Connor
Jan 05, 2017
California’s highest court has offered clarification on employee-break requirements. But this is hardly a limited dispute. In fact, the largely unfavorable ruling just might have implications for...
Maybe it’s time to change the message
By
John O'Connor
Nov 12, 2015
A new survey sheds light on what the message of senior living communities’ marketing materials should be, but reality doesn’t match.
Ignore these labor developments at your own risk
By
John O'Connor
Jun 18, 2020
Senior living operators would be well advised to heed two recent developments on the labor-relations front. One is a landmark ruling; the other is a sleeper settlement.
Senior living will never be the same
By
John O'Connor
Dec 09, 2021
Senior living is the best thing that ever happened to older adults and their children. But it needs to evolve to avoid being left behind.