Senior living communities must foster connection and engagement
By
Michele Holleran, Ph.D., MBA
Dec 03, 2018
Senior living communities are succeeding with the connection dimension but still have work to do on the engagement side of the spectrum.
Medicaid and senior living: A troubled marriage
By
John O'Connor
Mar 03, 2016
The latest tectonic shift has three likely results for senior living operators.
Saving and savoring daily
By
Kathy Laurenhue
May 20, 2015
E.B. White’s remarkable capacity for wonder – his ability to savor – is something worth cultivating among residents and staff alike.
Connected technologies can improve medication adherence, manage risk
By
Ripley Martin
Oct 19, 2017
Senior living communities can play a big role in helping manage their residents’ medication adherence and avoid the costly consequences of nonadherence — from both health and financial perspectives...
LTC financing: Be careful what you wish for
By
Stephen A. Moses
Jun 07, 2021
If proposed social insurance plans actually were to pass and take effect, senior living operators may find themselves with even fewer private payers and more residents dependent either on Medicaid or one...
3 steps for turning a great resident idea into a successful social recreation program
By
Jennifer Kelley
Feb 22, 2022
At St. John’s, we view our residents as our greatest resource. Jane, a retired educator and St. John’s Meadows independent living resident for more than 12 years, certainly is no exception. I remember...
Viewing your brand through the lens of customer experience
By
Courtney Malengo, APR
Oct 31, 2016
Powerful brands put customers and their experiences at the forefront, using that information to drive return on investment, products, services and amenities.
3 ways voice-first technology can help older adults in the era of social distancing
By
Jason Gottschalk
Apr 09, 2020
Isolation can make communication, access to timely information and a sense of independence more difficult for many older adults, especially for those who aren’t used to turning to technology for...
Prepare now for the coming shift in resident engagement
By
Michele Holleran, Ph.D., MBA
Sep 06, 2016
If offering an extensive variety of activities is your idea of resident engagement, think again. New research identifies four key dimensions of engagement.
Ready to take stock of senior living?
By
John O'Connor
May 07, 2020
The senior living sector might be a hidden bargain for investors.