E.B. White’s remarkable capacity for wonder – his ability to savor – is something worth cultivating among residents and staff alike.
This could be the start of something bad
By
John O'Connor
Nov 17, 2022
An amendment to a state constitution could help ignite unionization efforts in the Land of Lincoln, and perhaps your state as well.
A great way to make good help harder to find
By
John O'Connor
Aug 03, 2017
For a guy who claims to be a friend to business, President Trump sometimes expresses that affection in odd ways.
Senior living communities must foster connection and engagement
By
Michele Holleran, Ph.D., MBA
Dec 03, 2018
Senior living communities are succeeding with the connection dimension but still have work to do on the engagement side of the spectrum.
Medicaid and senior living: A troubled marriage
By
John O'Connor
Mar 03, 2016
The latest tectonic shift has three likely results for senior living operators.
Connected technologies can improve medication adherence, manage risk
By
Ripley Martin
Oct 19, 2017
Senior living communities can play a big role in helping manage their residents’ medication adherence and avoid the costly consequences of nonadherence — from both health and financial perspectives...
LTC financing: Be careful what you wish for
By
Stephen A. Moses
Jun 07, 2021
If proposed social insurance plans actually were to pass and take effect, senior living operators may find themselves with even fewer private payers and more residents dependent either on Medicaid or one...
3 steps for turning a great resident idea into a successful social recreation program
By
Jennifer Kelley
Feb 22, 2022
At St. John’s, we view our residents as our greatest resource. Jane, a retired educator and St. John’s Meadows independent living resident for more than 12 years, certainly is no exception. I remember...
Viewing your brand through the lens of customer experience
By
Courtney Malengo, APR
Oct 31, 2016
Powerful brands put customers and their experiences at the forefront, using that information to drive return on investment, products, services and amenities.
3 ways voice-first technology can help older adults in the era of social distancing
By
Jason Gottschalk
Apr 09, 2020
Isolation can make communication, access to timely information and a sense of independence more difficult for many older adults, especially for those who aren’t used to turning to technology for...