The right tech: Here’s what’s been working to stave off loneliness in senior living
By
Fahad Aziz
Feb 11, 2021
Even as lockdowns are lifted and some senior living communities resume modified family visits and social programming, the pandemic isn’t over. Many older adults still will feel more comfortable limiting...
How to foster family communication when aging in place is no longer an option
By
Mary Giangrasse
Oct 07, 2021
Transitioning a loved one from home care to senior living never is easy. With the added challenges of the COVID-19 pandemic, many families opted to provide home care to their older family members, while...
AI can cut back on high-touch billing tasks, but some staff still see its as a high threat
By
Kimberly Marselas
Jun 13, 2024
Artificial intelligence can pay major dividends when it comes to managing back-office billing efforts, but the key to maximizing payments with it lies in knowing exactly where to build in coaching and...
Senior living faces unique challenges in implementing widespread telehealth use
By
Kimberly Bonvissuto
Dec 20, 2022
The relative independence and health of senior living residents compared with other long-term care recipients likely affect the use of telehealth in independent living and assisted living communities,...
Virtual healthcare is great, but senior living providers should think about implications
By
Jordan Parnell
Gerald Stoll
Jul 08, 2021
Even as telehealth takes the world by storm as “new new thing” for healthcare, there are reasons for those in the senior living and care industry to take a step back and evaluate the advantages against...
How to win the online ratings game
By
Lois A. Bowers
Dec 07, 2015
The president of a senior living ratings and reviews website shares three common qualities of highly regarded providers and three ways that operators can secure good online reviews and ratings from residents...
Today’s technology is revolutionizing senior living
By
Margaret DeVinney
May 19, 2022
With more than 10,000 Americans turning 65 each day, senior living is set for tremendous growth as the resident demographic moves toward the baby boomers. Those new tech-savvy prospective residents do...
Hiring bias from AI-powered selection tool costs company $365,000 in settlement
By
Kathleen Steele Gaivin
Aug 16, 2023
The Equal Employment Opportunity Commission last week settled its first-ever lawsuit involving alleged age discrimination through the use of artificial intelligence tools in the hiring process. The result...
The long-term care staffing crisis is about more than job vacancies
By
Brian Evans
Dec 16, 2021
The time is now for meaningful reform that improves the daily experiences of workers — and keeps long-term care safe for the seniors of the future.
3 tips for helping residents adopt safe digital habits
By
Ryan Greene
Oct 27, 2022
The past three years have ushered in some enormous changes for older adults. Think about it. How many of your residents spoke with grandchildren “face-to-face” on a device they could hold in their...