What’s in your company’s wallet? Unions suddenly are a lot more curious
By
John O'Connor
May 03, 2018
It would appear the next management-union standoff is about to begin. And both sides are loading up for bear.
How to care for the unpaid caregivers in your workforce
By
Lois A. Bowers
Jul 01, 2019
Given that recruiting and retaining workers are two of the biggest challenges facing senior living operators, it’s worth listening to what these researchers have to say.
Just when you were warming up to Medicaid …
By
John O'Connor
Nov 17, 2016
Medicaid as you have known it is probably going to be changed. And not for the better.
Have they lost their minds?
By
John O'Connor
May 14, 2020
We are seeing some pandemic responses that are real jaw-droppers.
Too many senior living operators focused on the wrong benchmark
By
John O'Connor
Apr 06, 2017
Talk to any operator, and it won’t take long before you hear “quality” intoned in a highly reverential manner. Perhaps we should start using a different yardstick, however.
Senior living’s next opportunity might have a high price of admission
By
John O'Connor
Jun 24, 2021
Why focus on a relatively small cohort when the hoi polloi might fill many more fill units? I guess you could say there are millions of reasons.
How’d you find comfort during the pandemic year?
By
John O'Connor
May 06, 2021
My guess is that there is not a person reading this who has not dealt with a COVID-19-related caregiving, service or operational challenge. And it’s probably a safe bet that most of us have had to make...
$200,000 plus overtime? Don’t laugh
By
John O'Connor
Mar 02, 2023
Would your senior living organization like to deal with yet another compliance hurdle? Well then, here you go: The nation’s highest court just ruled that workers pulling down C-suite compensation may...
Saving and savoring daily
By
Kathy Laurenhue
May 20, 2015
E.B. White’s remarkable capacity for wonder – his ability to savor – is something worth cultivating among residents and staff alike.
This could be the start of something bad
By
John O'Connor
Nov 17, 2022
An amendment to a state constitution could help ignite unionization efforts in the Land of Lincoln, and perhaps your state as well.