They’ll pardon your dust. But don’t you dare ignore the things that matter
By
John O'Connor
Sep 20, 2018
Have operators bent on change become a bit tone deaf about what really matters?
Staffing challenges are easy to see, hard to fix
By
John O'Connor
Aug 05, 2021
It’s not exactly a secret that the field could do a better job of luring good candidates and making sure they do their jobs well. So why isn’t that happening? In a word, economics.
A justified firing? Depends on what you believe
By
John O'Connor
Oct 15, 2015
The law allows religious exemption. But the caveat has very limited reach: Organizations can only refuse to hire those of a different religion.
‘Big and bold changes’ coming? Well, this could get interesting
By
John O'Connor
Mar 29, 2018
The new boss at Health and Human Services is on a mission.
Family caregiving: ‘A public health issue of increasing importance’
By
Lois A. Bowers
Feb 24, 2020
Much has been written before about family caregivers and how they support loved ones as well as the healthcare system, but a new report provides the first state-level estimates of self-rated caregiver...
Scapegoating the coronavirus?
By
John O'Connor
Mar 19, 2020
There’s little doubt that the virus and bad sector financials are connected. But is the coronavirus maybe getting more credit than it deserves?
The future of senior living? Listen to the old folks
By
John O'Connor
Jul 23, 2020
I mention the unpredictability of predictions because some interesting ones have begun popping up in this sector lately.
When mission and margin collide
By
John O'Connor
Oct 08, 2015
The nonprofits are mission-driven. At least, that’s the conventional view. By most objective standards, the distinction holds. But as the old saw goes, no margin, no mission.
Another upscale senior living story? That is so rich!
By
John O'Connor
Dec 06, 2018
With apologies to the Beatles, I read the news today. Oh boy.
ADA compliance: Will you be the next one sued?
By
Lois A. Bowers
Jul 24, 2017
The country’s largest senior living provider recently was threatened with a class action lawsuit accusing the company of violating the Americans with Disabilities Act at its communities. Here’s...