The holiday season is likely to look different this year for most people, including employees and residents in senior living communities. Here are four tips to help your organization prepare for the holidays...
6 keys to bolstering your reputation
By
Courtney Malengo, APR
Nov 16, 2020
Here are some tips to assess your organization’s reputation, proactively identify reputational risks and implement strategies to bolster your reputation.
The meaning of smart aging for older adults and care providers
By
Fahad Aziz
Nov 05, 2020
Aging adults have several options to choose from when they need support in their everyday lives, among them home healthcare, assisted living and continuing care retirement communities. For many, one question...
COVID claims are coming: Here’s how you can prepare
By
Timothy J. Ford, Esq.
Oct 05, 2020
Whether senior living and facilities will be penalized for resident or staff member illness is yet to be seen. Owners, however, should be aware that “COVID claims” likely are coming, and because of...
Uncle Sam, protector of senior living?
By
John O'Connor
Oct 01, 2020
As bad as this year has been, observant operators have learned an important lesson: the government considers senior living too important to fail.
7 C-suite strategies to help you balance your personal and professional lives
By
Lois A. Bowers
Sep 28, 2020
It’s a perennial challenge for business professionals: How to balance the demands of our personal and professional lives. But COVID has added a new twist.
Resident wellness and connection in the time of COVID
By
Dennis Poremski
Justin Margut
Sep 28, 2020
Using online and virtual tools to reach more people was a conversation we had been having for years. Within the span of a few weeks, COVID-19 pole-vaulted us toward that goal.
Fall conference season: A new, virtual reality
By
Lois A. Bowers
Sep 21, 2020
Our professional and personal lives have been upended in ways we would not have imagined a year ago. Some conferences have been canceled, and others have been rescheduled and moved online. But fall conference...
Crisis communication: Senior living sector’s challenges are in the early stage
By
Tim O'Brien
Sep 08, 2020
The pandemic has really sunk the industry’s reputation, and it’s going to take a lot to revive it. These PR strategies can be used to increase business and attract employees.
Keeping staff engaged during the next phase of the pandemic
By
Christopher Lukach
Aug 31, 2020
Keeping your staff members engaged and ensuring that team morale remains high is paramount to preserving goodwill and, to put it pragmatically, your bottom line.