Top 2021 senior living challenges: Clinical risk management upgrades, systemic understaffing issues
By
Peter Reilly
Gigi Acevedo-Parker
Jan 07, 2021
The COVID-19 vaccine started to roll out across the United States in mid-December with assisted living and nursing home staff members and residents, as well as other healthcare workers, first in line for...
Driving employee engagement with technology
By
Jason Gottschalk
Feb 13, 2020
Supporting meaningful work requires the right systems and tools to be in place. Technology can accelerate this process by removing the obstacles that often stand in the way.
6 ways to minimize risk within your senior living community
By
Kenita Hill
May 12, 2022
If you can maintain a low level of risk in your senior housing community, it can keep your residents and staff members safe.
The state of digital marketing in senior living
By
Jamison Gosselin
Jan 16, 2020
Digital marketing may be the answer to the major challenges affecting senior living in 2020.
Think you’re financially stressed? What about your employees?
By
John O'Connor
Jul 18, 2019
Some things catch your attention. Others can make you gasp.
Agencies’ role filling staffing gaps makes deep vetting a critical risk hedge
By
Gigi Acevedo-Parker
Gerald Stoll
May 04, 2023
Operators of senior living communities need to be ready to manage all the risks that are intensifying during the staffing crisis.
Want inspired, productive team members? Be a GREAT boss
By
S. Chris Edmonds
Apr 24, 2017
Successful leaders model five characteristics that can be described by the acronym GREAT.
How a customer service approach can reduce employee turnover
By
Marty Butler
Nov 17, 2016
A great deal of attention has been placed on recruitment and getting people in the front door, but it seems that greater emphasis should be focused on employee retention and closing the back door, so to...
Why assisted living needs ergonomics
By
Diana Schwerha, Ph.D.
Sep 26, 2016
Assisted living community owners and managers can reduce risk and save on hiring, training and workers’ compensation costs by instilling a culture of safety through respect, honesty and trust.
Using AI to fill senior living staffing gaps
By
Honghao Deng
Apr 18, 2024
Recent advances in artificial intelligence, or AI, offer a way to help prevent lonely deaths and proactively identify potential long-term issues.