An insider’s view of the changes to the companionship law
By
Bill McPherson
Jan 14, 2016
Getting seniors the care they need and paying caregivers a fair wage are the tasks that lie before us. In an industry devoted to caregiving, a solution should be within our reach.
Senior living in 2024: Volatility ahead argues for rethinking risk strategies
By
Gerald Stoll
Jordan Parnell
Dec 14, 2023
The pressures on the senior living sector only abated marginally in 2023, as operators tried to maintain their balance in a precarious business and economic environment. And any significant reversal in...
6 ways to minimize risk within your senior living community
By
Kenita Hill
May 12, 2022
If you can maintain a low level of risk in your senior housing community, it can keep your residents and staff members safe.
How a customer service approach can reduce employee turnover
By
Marty Butler
Nov 17, 2016
A great deal of attention has been placed on recruitment and getting people in the front door, but it seems that greater emphasis should be focused on employee retention and closing the back door, so to...
3 keys to optimal COVID vaccine campaigns for senior living organizations
By
Gigi Acevedo-Parker
Wendy King
Mar 18, 2021
A COVID vaccination program is one way to protect everyone’s interests, but careful footwork is required.
Using AI to fill senior living staffing gaps
By
Honghao Deng
Apr 18, 2024
Recent advances in artificial intelligence, or AI, offer a way to help prevent lonely deaths and proactively identify potential long-term issues.
Address staff burnout with innovative communication technology
By
Gary Hamilton
Dec 07, 2023
By embracing innovative communication technologies, senior living communities can revolutionize interactions between staff members and families, ensuring swift and unified information-sharing.
What are your employees saying about you online?
By
Kendra Nicastro
Apr 20, 2023
It’s more important than ever to know what current and former employees are saying about your organization online. Focus on these areas.
Understanding executive compensation for not-for-profit senior living providers
By
Cathy R. Benfer MS, PHR, NHA
Apr 07, 2022
As nonprofit boards begin looking to replace key executive positions due to succession plans or resignations, they need to consider a few “rules” to begin this process.
COVID lit a digital fire under senior living operators. Keep it burning!
By
Darren Mathis
Jan 13, 2022
Now is a good time to do a deep dive into your organization and look for the vulnerable areas where technology can help strengthen your infrastructure, empower your salespeople to turn more leads into...