Agencies’ role filling staffing gaps makes deep vetting a critical risk hedge
By
Gigi Acevedo-Parker
Gerald Stoll
May 04, 2023
Operators of senior living communities need to be ready to manage all the risks that are intensifying during the staffing crisis.
Making sure essential on-site work survives in a shiny new remote work world
By
Mark DiMassimo
Apr 13, 2023
The switch to hybrid work has put a new kind of pressure on employers that appropriately require on-site work.
How to reduce caregiver turnover rates during the pandemic and afterward
By
Desmond Lim
Apr 23, 2020
The COVID-19 outbreak is shining a bright light on the persistent shortage of healthcare workers in the United States.
The rise of daily pay benefits for senior living employees
By
Jason Lee
Nov 15, 2018
Senior living operators must find creative solutions for recruiting and retention so that they can continue to provide high-quality resident care and services.
Top 2021 senior living challenges: Clinical risk management upgrades, systemic understaffing issues
By
Peter Reilly
Gigi Acevedo-Parker
Jan 07, 2021
The COVID-19 vaccine started to roll out across the United States in mid-December with assisted living and nursing home staff members and residents, as well as other healthcare workers, first in line for...
How a customer service approach can reduce employee turnover
By
Marty Butler
Nov 17, 2016
A great deal of attention has been placed on recruitment and getting people in the front door, but it seems that greater emphasis should be focused on employee retention and closing the back door, so to...
COVID lit a digital fire under senior living operators. Keep it burning!
By
Darren Mathis
Jan 13, 2022
Now is a good time to do a deep dive into your organization and look for the vulnerable areas where technology can help strengthen your infrastructure, empower your salespeople to turn more leads into...
AI revolution in senior living communities: A strategic guide for leaders
By
Amy Hester, PhD, RN, BC, FAAN
Jan 25, 2024
The integration of artificial intelligence in senior living communities no is longer a futuristic concept but a present-day reality, offering transformative potential in enhancing resident care and operational...