NCAL Day speakers think something other than occupancy should be operators’ top priority.
Fall conference season: A new, virtual reality
By
Lois A. Bowers
Sep 21, 2020
Our professional and personal lives have been upended in ways we would not have imagined a year ago. Some conferences have been canceled, and others have been rescheduled and moved online. But fall conference...
5 items for senior living’s 2022 to-do list
By
Lois A. Bowers
Jan 10, 2022
The leaders of five organizations active in the senior living space recently shared with me their insights on the biggest challenges facing the industry. Culled from their comments is a list of action...
An answer to staffing woes?
By
Lois A. Bowers
Oct 13, 2015
As the race for the presidency continues, we’ve been hearing a lot about immigrants and immigration reform. Off the campaign trail, in senior living, the topic frequently comes up, too.
Consumer education important
By
Lois A. Bowers
Mar 28, 2016
A conversation with a reader last week got me thinking some more about the importance of being accurate and precise in the language we use. In fact, the health of the senior living industry depends on...
Senior living’s biggest challenge officially has been revealed
By
John O'Connor
Apr 25, 2019
A landmark study released this week paints a sobering portrait of senior living affordability for many older Americans. It also should send this strong message to many operators: Change or else.