Mo Rocca: We all have a story, and we never should stop writing it
By
Lois A. Bowers
Jun 24, 2024
The importance of sharing our life stories, and listening to others’ stories, is one of several lessons I gleaned from a recent discussion with journalist, humorist and history buff Mo Rocca.
Wage pressure continues
By
Lois A. Bowers
Mar 07, 2016
Two events that occurred in the past week are helping to ensure that staffing issues remain a top challenge for the senior living industry.
A chance to stabilize the senior living workforce
By
Lois A. Bowers
Oct 09, 2023
The federal government’s proposed staffing mandate for nursing homes ultimately would affect assisted living providers, too. But CMS is accepting comments through Nov. 6.
An unofficial employee appreciation day
By
Lois A. Bowers
Apr 22, 2024
Tuesday was the day US News & World Report released its Best Senior Living ratings for 2024, and it also was an employee appreciation day of sorts.
Balancing safety, quality of life in the COVID-19 era
By
Lois A. Bowers
Jun 01, 2020
Pavlo Kononenko doesn’t think his company’s approach to battling the effects of COVID-19 is unique, but what he described in a recent blog certainly is different from media reports that portray senior...
Innovation, customer experience and the ‘yuck factor’
By
Lois A. Bowers
May 08, 2017
Two general session speakers at Argentum’s Senior Living Executive Conference shared a message that creative thinking is necessary to address customer needs and realize long-term business success.
Reasons for hope as a new week begins
By
Lois A. Bowers
Sep 13, 2021
We start the week with reasons to hope despite the pandemic.
Several ways exist to increase your organization’s LGBT cultural competency
By
Lois A. Bowers
Jun 18, 2018
Senior living communities can express or strengthen their support for issues of importance to lesbian, gay, bisexual and transgender older adults through training and other means. A new ad will be a conversation...
7 C-suite strategies to help you balance your personal and professional lives
By
Lois A. Bowers
Sep 28, 2020
It’s a perennial challenge for business professionals: How to balance the demands of our personal and professional lives. But COVID has added a new twist.
Give these workers credit for being creative
By
Lois A. Bowers
Apr 02, 2018
What do a dog, false eyelashes and hot coffee have in common? The answer may or may not surprise you.