Stepping up to provide person-centered care to LGBT seniors
By
Mary Beth Mohn
Dec 02, 2019
Aging services organizations still have a long way to go in addressing the needs of lesbian, gay, bisexual and transgender older adults. Thankfully, many resources exist to help.
How to address the issue of resident abuse in senior living
By
Jim Burke
Jul 08, 2019
Communities that sharpen their focus on policies, procedures and ongoing training will create an environment where resident abuse is an unlikely risk.
How to draft an acceptable plan of correction
By
James Henry
Sep 12, 2016
Here are some tips on how to craft a plan of correction response, effectively manage your time in a deadline-filled process and ultimately demonstrate that your community has achieved full compliance with...
Education as an investment
By
Larry Bradshaw
Feb 27, 2017
No one-size-fits-all approach to attracting or retaining talent exists, but some of the solutions we are deploying focus on the learning opportunities and education that we provide to employees.
Roll out the red carpet for resident referrals and guests
By
Lara Moga
Nov 30, 2015
A community’s sales team can see an increase in annual move-ins by as much as 50% by establishing a resident referral program.
How to mitigate risk when a resident needs a higher level of care
By
Brian McGovern
Sep 09, 2019
When a medical assessment determines that a resident needs a higher level of care, the liability risks to a senior living community increase until the resident is relocated. But what if a resident doesn’t...
Long-haul impacts on senior living — what to expect in 2022
By
Dwayne Clark
Jan 10, 2022
Three areas are emerging as critical to consumer confidence in 2022.
The problem with parking
By
Michael Hass
Jun 05, 2015
One common problem amongst all real estate is parking: Namely, how much to provide and where to put it.
Is your EHR built for the future? 3 key considerations
By
Nick Patel
Nov 03, 2020
Whether you are actively seeking a new electronic health record system or you have one in place, it’s important to look beyond the situation at hand and assess what will be needed for a future you can’t...
Everyone in the pools!
By
Mihaela Zaharescu
Oct 04, 2021
With a rhythm of life that demands spaces devoted to fitness and well-being, today’s senior living communities are trending toward resort-style amenities, including multiple dining options, indoor and...