Senior housing: Positive outlook with challenging unknowns
By
Matt Caine
Dec 13, 2021
The coronavirus pandemic has presented a myriad of challenges for the senior housing sector. Even with the vaccine rollout earlier this year, many of these issues remain as the virulent delta variant and...
Long-haul impacts on senior living — what to expect in 2022
By
Dwayne Clark
Jan 10, 2022
Three areas are emerging as critical to consumer confidence in 2022.
Ghosting: The new norm, or can we do better?
By
Melanie Perry, MS, CDP, CADDCT, CMDCP
Apr 01, 2024
I would like to challenge those of us in senior living to address and eliminate the frustrating, time- and resource-wasting trend of ghosting.
5 critical CEO skills for the future
By
Jacquelyn Kung, DrPH, MBA
Robert G. Kramer
Ed Frauenheim
Dec 06, 2021
A recent Ziegler study found that 70% of senior living organizations likely would have CEOs retiring in the next five years. Recognizing the tectonic shifts in aging in the coming years, one...
Employee retention according to Maslow’s Hierarchy of Needs
By
Jamie Merrill
Nov 21, 2022
Programs that focus on peer recognition and engagement can motivate employees during the first months and well beyond to help with retention.
Quiet quitters can teach leaders 3 lessons
By
Amanda Tweten
Oct 24, 2022
The list of things that were changed by COVID-19 is still growing and likely longer than many of us realize. But somewhere on that list is the prioritization of personal/professional life balance. For...
Knowledge transfer must improve for senior living’s full potential to be realized
By
Scott Eckstein
May 15, 2023
The senior living industry has a phenomenal gap in the transfer of knowledge from one generation of leaders to the next, and it leads to failings and poor management. We need to do better.
3 keys to firming up staffing at your senior living community
By
Malinda Shultice, DHSc
Apr 24, 2023
With these three things, you’ll get agency staffing out of your building in a timely fashion. Take it from someone who has run a building and never used an agency for the duration of the pandemic.
Our Great Place to Work journey — before and after COVID
By
Warren Spieker
Jan 11, 2021
When we created Continuing Life to support a growing group of continuing care retirement communities, we invested in being a great place to work. It took a few years of work, and we’re not perfect,...
The business case for employee well-being interventions
By
Michele Holleran, Ph.D., MBA
Jul 11, 2022
Four stressors are compromising the well-being of the aging services workforce like never before. Here are some best practices to address each of the identified sources of burnout.