Good news for assisted living operators is that, according to Bureau of Labor Statistics data, employment in the sector has returned to pre-pandemic levels. But…
More than a feeling
By
Lois A. Bowers
May 15, 2023
Many of us may have positive feelings about the senior living industry and the benefits it offers. Now Argentum is pursuing a course of action to put some numbers behind those feelings.
Advice for those interested in the middle market
By
Lois A. Bowers
Nov 06, 2023
For senior living and care organizations looking to begin serving the middle market — and judging by the standing-room-only crowd at a session during the LeadingAge Annual Meeting Sunday afternoon, there...
An answer to staffing woes?
By
Lois A. Bowers
Oct 13, 2015
As the race for the presidency continues, we’ve been hearing a lot about immigrants and immigration reform. Off the campaign trail, in senior living, the topic frequently comes up, too.
What senior living can learn from the Southwest Airlines debacle
By
Lois A. Bowers
Jan 17, 2023
Southwest’s system meltdown in late December is the stuff of business leaders’ nightmares, but the senior living field can learn from the airline’s mistakes, Bob Kramer says.
Consumer education important
By
Lois A. Bowers
Mar 28, 2016
A conversation with a reader last week got me thinking some more about the importance of being accurate and precise in the language we use. In fact, the health of the senior living industry depends on...
Kim Campbell is on a memory care mission
By
Lois A. Bowers
Oct 02, 2017
Three years after Glen Campbell received his Alzheimer’s diagnosis, his wife, Kim, didn’t know that memory care communities existed. Now she’s on a mission to ensure that other family...
5 items for senior living’s 2022 to-do list
By
Lois A. Bowers
Jan 10, 2022
The leaders of five organizations active in the senior living space recently shared with me their insights on the biggest challenges facing the industry. Culled from their comments is a list of action...
Should residents have a bigger role in senior living conferences?
By
Lois A. Bowers
Oct 11, 2016
End users of healthcare organizations have much to contribute to them through industry conferences, maintain the authors of a recently published paper. And yes, their assertion applies to senior living.
Staffing shortage is more than an HR headache, speakers say
By
Lois A. Bowers
Oct 22, 2018
The staffing challenges facing senior living communities are not just human resources headaches. They also represent the biggest operational risk in the industry, according to experts participating in...