5 prospect concerns and the opportunities they present
By
Lois A. Bowers
Aug 14, 2023
A new report details five “critical concerns” that could be keeping prospective senior living residents from moving in.
Be smart about phones, social media
By
Lois A. Bowers
Jan 25, 2016
If you haven’t reviewed your human resources manual lately, now may be a good time to check your policies related to cellphone and social media use by employees during work hours — or to formulate...
Assisted living’s image problem
By
Lois A. Bowers
Jul 09, 2018
An Arizona sheriff’s office is taking time for introspection after a 92-year-old woman reportedly shot and killed her 72-year-old son because he wanted her to move to an assisted living community....
‘We need to tell our story much better’
By
Lois A. Bowers
Jan 29, 2024
“From our perspective, we need to tell our story much better.” That’s what Julie Simpkins, co-president and chief operating officer of Gardant Management Solutions, told the US Senate Special Committee...
Are assisted living residents moving in too early or too late?
By
Lois A. Bowers
Nov 13, 2023
A new study published in JAMA Internal Medicine provides fresh insights into assisted living residents at move-in and a couple of years later and suggests questions to contemplate about the future of the...
Payers ‘can’t ignore assisted living,’ former senators say
By
Lois A. Bowers
Mar 27, 2017
Former Sens. Tom Daschle and Bill Frist showed prescience at the NIC Spring Investment Forum when they said that any reform to the Affordable Care Act would need bipartisan support to be successful. They...
Success can come in all sizes
By
Lois A. Bowers
Jul 05, 2016
The owner of a six-bed senior living community shares advice on marketing, management and operations, and communities of all sizes may find her insights helpful.
Why the GAO report ultimately could be good news for assisted living
By
Lois A. Bowers
Feb 12, 2018
The increased attention brought by a recent GAO report may be uncomfortable for those in the assisted living industry in the short term, but the health policy experts with whom I spoke suggest that the...
This senior living model is a step beyond person-centered care
By
Lois A. Bowers
Jul 11, 2016
Three principles that guide the Scandinavian Living Center in West Newton, MA, will remind you of person-centered care. It’s the fourth principle that sets the Scandinavian model apart from other...
How to prevent the spread of infectious disease
By
Lois A. Bowers
Jun 27, 2016
Use these tips from the CDC to ensure that your residents and staff are safe and that your community is attractive to potential partners in the healthcare system.