They’ll pardon your dust. But don’t you dare ignore the things that matter
By
John O'Connor
Sep 20, 2018
Have operators bent on change become a bit tone deaf about what really matters?
Don’t sit on these revenue-generating opportunities
By
Steve McDonald
Jun 14, 2021
Creating a virtual marketplace represents a tremendous business opportunity for innovators who want to see their residents and local older adults thrive.
Video monitoring in LTC facilities: How is assisted living affected?
By
Marty Butler
Oct 13, 2016
How do state laws regarding cameras in long-term care facilities affect senior living? Effects may vary by state, but one state’s experience can be instructive.
Life plan communities earn high marks from residents
By
Michele Holleran, Ph.D., MBA
Apr 14, 2022
Overall resident satisfaction scores went up significantly during the COVID-19 pandemic. Although this finding may seem counterintuitive, there are plausible reasons for the positive scores.
A resident shares the benefits of CCRC living
By
Linda Muston
Jan 04, 2016
I’m not sure that any recruiter or marketing professional can itemize all the little advantages of retirement residence living without personally experiencing it as my husband and I have.
Prepare now for the coming shift in resident engagement
By
Michele Holleran, Ph.D., MBA
Sep 06, 2016
If offering an extensive variety of activities is your idea of resident engagement, think again. New research identifies four key dimensions of engagement.