When it comes to DEI, survey shows there’s a lot of work to do
By
Lois A. Bowers
Jun 05, 2023
A new survey by the Pew Research Center shows that for employers who value diversity, equity and inclusion efforts, much work remains to be done.
What senior living can learn from the Southwest Airlines debacle
By
Lois A. Bowers
Jan 17, 2023
Southwest’s system meltdown in late December is the stuff of business leaders’ nightmares, but the senior living field can learn from the airline’s mistakes, Bob Kramer says.
More than a feeling
By
Lois A. Bowers
May 15, 2023
Many of us may have positive feelings about the senior living industry and the benefits it offers. Now Argentum is pursuing a course of action to put some numbers behind those feelings.
Consumer education important
By
Lois A. Bowers
Mar 28, 2016
A conversation with a reader last week got me thinking some more about the importance of being accurate and precise in the language we use. In fact, the health of the senior living industry depends on...
Kim Campbell is on a memory care mission
By
Lois A. Bowers
Oct 02, 2017
Three years after Glen Campbell received his Alzheimer’s diagnosis, his wife, Kim, didn’t know that memory care communities existed. Now she’s on a mission to ensure that other family...
5 items for senior living’s 2022 to-do list
By
Lois A. Bowers
Jan 10, 2022
The leaders of five organizations active in the senior living space recently shared with me their insights on the biggest challenges facing the industry. Culled from their comments is a list of action...
Should residents have a bigger role in senior living conferences?
By
Lois A. Bowers
Oct 11, 2016
End users of healthcare organizations have much to contribute to them through industry conferences, maintain the authors of a recently published paper. And yes, their assertion applies to senior living.
Staffing shortage is more than an HR headache, speakers say
By
Lois A. Bowers
Oct 22, 2018
The staffing challenges facing senior living communities are not just human resources headaches. They also represent the biggest operational risk in the industry, according to experts participating in...
NIC chief economist shares 3 places to find more workers
By
Lois A. Bowers
Mar 09, 2020
Labor markets are tight, but data from the U.S. Bureau of Labor Statistics suggest a few groups that senior living and care operators might want to court for new workers, National Investment Center for...
Remembering the middle market
By
Lois A. Bowers
Feb 25, 2019
Mark your calendars. A release date for the National Investment Center for Seniors Housing & Care’s highly anticipated middle-market study has been announced.