In senior living, we have plans to mitigate disasters, address corporate compliance, handle elopement and assure quality. What plans do we have in place for crisis communication and reputation management?
Win against fraud with these 4 approaches
By
Lois A. Bowers
Feb 27, 2017
The Jamaican lottery scam and other sweepstakes schemes are alive and well. So how do you help your residents avoid becoming victims? Read on.
5 big issues in senior living in 2016
By
Lois A. Bowers
Dec 29, 2016
Looking back on our coverage of the senior living industry and the issues that affected it in 2016, several common themes emerge. Five are detailed in this year-end review.