It’s no secret that recruiting and retaining employees is the senior living industry’s No. 1 challenge, and part of that challenge is planning for the next generation of leaders. in this Newsmakers...
What makes a senior living community the ‘best’
May 11, 2022
More than 1,200 senior living communities operated by more than 80 companies were named “best” May 10 with the announcement of the inaugural U.S. News & World Report Best Senior Living ratings. U.S....
Crisis management 101
By
Lois A. Bowers
Feb 29, 2016
It’s the news no senior living administrator wants to receive: one of your community’s residents appears to have been abused, and one of your employees appears to have been the culprit.
Come for the flu shot, stay for the cognitive screening
By
John O'Connor
Mar 07, 2019
Less than a third of older adults have ever been assessed for cognitive problems, and only 16% undergo routine cognitive assessments during normal health checkups. So how do we go about the difficult task...
Reduce burnout to reduce turnover
By
Lois A. Bowers
Mar 06, 2017
If you want to lessen employee turnover, then address employee burnout, according to a recent survey.
Senior living operators, ready for some small ball?
By
John O'Connor
May 23, 2019
A landmark report is calling on senior living operators to consider reducing prices.
Choice: senior living’s past and future
By
Lois A. Bowers
May 23, 2022
It was the concept of consumer choice that led to the formation of the senior living industry, and it will be choice that drives the industry’s success in the future. That was part of the message that...
When the going gets tough, the tough do something
By
Lois A. Bowers
Oct 16, 2017
Senior living operators can learn a lesson from the communication efforts of Mandalay Bay Resort and Casino and the American Health Care Association / National Center for Assisted Living in advance of...
Sometimes being a good neighbor is simple
By
Lois A. Bowers
Sep 17, 2018
As peak hurricane season loomed, one senior living organization shared hurricane preparedness tips with local older adults who still live at home, their families and first responders.
Misery loves company when it comes to recruiting
By
Lois A. Bowers
Sep 19, 2016
Results of a recent Society for Human Resources Management survey about recruiting most likely will not surprise anyone in aging services, but perhaps there is comfort in knowing that the senior living...