Prospective senior living residents have certain expectations when it comes to quality of life and communications, meaning that providers need to up their customer service game to keep their residents,...
Commitment, smart growth needed for active adult success: experts
By
Kimberly Bonvissuto
Sep 05, 2024
Robust leasing trends and strong demand are creating a prime opportunity for development of active adult rental communities, according to a panel of experts. But challenges exist.
Toward a common definition of assisted living
By
Sheryl Zimmerman, PhD
Sep 03, 2024
As part of its ongoing national collaborative to further the well-being of those who live and work in assisted living, the Center for Excellence in Assisted Living has released a definition of assisted...
Move-in rates slowing in some senior living segments, fueling occupancy gains
By
Kimberly Bonvissuto
Aug 30, 2024
Independent living saw the most notable slowdown in year-over-year move-in rates, had the highest discounts and experienced the greatest improvement in the pace of move-ins in the second quarter, according...
Tales from a mystery shopper: 3 avoidable mistakes community sales teams make
By
Jackie Stone
Aug 26, 2024
Not all mystery shopping experiences go well. Here are three mistakes made by sales team members and some very real quotes to go with them.
Senior living continues pandemic recovery with positive returns, increased occupancy
By
Kimberly Bonvissuto
Aug 16, 2024
Senior living posted a positive total return of 0.91% in the second quarter, led by independent and assisted living, according to the National Investment Center for Seniors Housing & Care.
CCRC occupancy recovery continues, led by independent living
By
Kimberly Bonvissuto
Aug 15, 2024
Continuing care retirement / life plan community occupancy continued to inch upward in the second quarter, with independent living once again achieving the highest levels of occupancy, according to a report...
CCRC program bridges gap between assisted living, memory care for residents
By
Kimberly Bonvissuto
Aug 14, 2024
A full memory support program with a growing waiting list prompted one continuing care retirement / life plan community to create a program that bridges the gap between assisted living and full memory...
Senior living wages finally stabilizing across core clinical roles: expert
By
Kimberly Bonvissuto
Aug 06, 2024
For the first time in at least three years, wage growth is stabilizing across the core clinical roles in senior living, according to one expert.
Older Americans Act discussion draft prompts litany of recommendations from senior living industry
By
Kimberly Bonvissuto
Jul 26, 2024
Addressing long-term care opportunities for the direct care workforce and adopting an all-of-government approach to aging are among the recommendations senior living leaders made in comments to senators...