Communicating in the age of activism and disinformation
By
Courtney Malengo, APR
May 22, 2023
What do you do when a movement is mobilized against you, or a disinformation campaign is lobbed at your executive or community? Here are six steps to consider as you approach any communication challenge.
Ghosting: The new norm, or can we do better?
By
Melanie Perry, MS, CDP, CADDCT, CMDCP
Apr 01, 2024
I would like to challenge those of us in senior living to address and eliminate the frustrating, time- and resource-wasting trend of ghosting.
It’s time to take caregiver needs seriously
By
Nora Super
Oct 03, 2022
Until we make caregiving issues as important to lawmakers as infrastructure and energy, we can act on three critical intermediary steps.
Emergency planning: Prepare for the potential consequences of adverse incidents in senior living
By
Stan Szpytek
Mar 04, 2024
As assisted living communities and other senior living communities continue to refine their emergency planning protocols, a critical step in the process is to consider the consequences resulting from the...
15 and fit: An operator’s perspective on 15 years in senior living
By
Shelley Esden
May 01, 2023
Older Americans will soon outnumber their children — something that will change the face of senior living and change the world in ways we have yet to imagine.
Choose love over fear when preparing to confront challenges
By
Loren Shook
Mar 18, 2024
Silverado’s Loren Shook shares steps leaders can take to help ensure that their organizations can navigate uncertainty while fulfilling their missions.
Knowledge transfer must improve for senior living’s full potential to be realized
By
Scott Eckstein
May 15, 2023
The senior living industry has a phenomenal gap in the transfer of knowledge from one generation of leaders to the next, and it leads to failings and poor management. We need to do better.
3 keys to selecting board members for nonprofits
By
Brandon Kastner
Apr 29, 2024
For nonprofit organizations, an effective board is one that helps the organization serve the mission in perpetuity. Here are three key factors that help the board successfully serve the mission of the...
The power of creative risk management design in memory care communities
By
Bette McNee, RN, NHA
Cindy Shemansky
Oct 31, 2022
Centering dignity — for everyone — doesn’t need to require a massive facility overhaul or facelift. It comes down to looking for attainable areas of improvement that make an impact — one life-skill...
Mental healthcare for our workers is essential
By
Tom Grape
Oct 16, 2023
The emotional and economic value of providing mental healthcare access to workers and their families is tangible and measurable. It’s also the right thing to do.