Residency should not determine access to emergency services, including lift assists, leaders say
By
Kimberly Bonvissuto
May 07, 2024
The senior living industry is pushing back against a Washington Post story about senior living providers’ use of 911 for lift assists, saying that where an older adult lives should not determine whether...
Leaders debate what to change, retain in senior living
By
Kimberly Bonvissuto
May 01, 2024
PHOENIX—If there was one good thing to come out of the COVID-19 pandemic, it was “everyone opening the kimono,” being raw and asking for help, according to a panel of C-suite senior living experts...
Brookdale’s staffing algorithm under fire for alleged chronic understaffing of communities
By
Kimberly Bonvissuto
Apr 02, 2024
One national senior living company’s staffing algorithm drew repeated complaints from building managers for failing to capture the nuances of caring for older adults, leading to residents going without...