How senior living communities can navigate payment processing
By
Michael Seaman
Aug 08, 2024
Here are three tips to help finance managers prioritize guest experience and cost savings when navigating payment processing for senior living communities.
Engaging male residents to improve social interactions, health
By
Dan Guanio
Aug 12, 2024
For activities directors, getting men involved in community life proves to be a challenge. Having a large group of men meet regularly is practically unheard of. But the benefits of social interaction make...
When is ‘old’ not old?
By
Lois A. Bowers
Jul 22, 2024
Any mention of “older adult” somewhere catches my eye, given my work, and my mind starts thinking about people in their 80s. But I’ve learned over the years that “older adult” means different...
Philanthropy key performance indicators that matter
By
Z. Allen Abbott, PhD
Irina Thompson
Jul 29, 2024
Most retirement communities either have a philanthropy operation or they want one. Two major questions frequently are asked. Fortunately, we now have a body of objective research to inform those questions.
10 tips for working with the media
By
Lois A. Bowers
Jul 15, 2024
Here are 10 tips for working with the media, in crisis situations and other times, too—positive or negative.
3 trends shaping the future of senior living and care design
By
Michael Batts
Jul 01, 2024
Generational shifts and differing needs and desires mean that now is the time to stay in-the-know for what trends are shaping tomorrow.
‘Cat ladies’ and other childless people present an opportunity for senior living
By
Lois A. Bowers
Jul 29, 2024
Just as “childless cat ladies” are in the news, the Pew Research Center has released a new study delving into the reasons some people do not have children, as well as how those decisions have...
Victory in assisted living case does not mean providers can turn a blind eye to harassment of workers
By
Jennifer Long
Neville M. Bilimoria
Jun 03, 2024
Despite a recent court ruling, failure to take action in defense of staff members in the face of verbal abuse could cause substantial liability for operators.
Does that job really require a degree?
By
Lois A. Bowers
Mar 18, 2024
To combat challenges in recruiting employees, some companies are taking a hard look at their job descriptions and qualifications in an effort to open up positions to a broader range of candidates. Often,...
4 challenges that senior living leaders must address to thrive in 2024
By
Mark Bryan
Jan 16, 2024
Here are four challenges and their implications that leaders and companies could face that must be addressed if they are to thrive in 2024.