The secret to securing RSVPs: Three calls with a smile
By
Lara Moga
May 23, 2016
Aside from using direct mail, here’s what a sales team can do to secure RSVPs from prospects and have them arrive at the community on the day of the event.
How to prepare for and facilitate an involuntary discharge
By
Timothy J. Ford, Esq.
Apr 01, 2019
Here are answers to the questions you may have if you are faced with the involuntary discharge of a resident.
Shaping a better future for the human resources function in senior living and care
By
Dean Moore
Mar 25, 2024
The future of human resources may not be what it used to be, but it still could be bright for the right individuals.
Now is the time to reimagine a new business model for your senior living organization
By
Michele Holleran, Ph.D., MBA
Jan 22, 2024
Not-for-profit senior living providers are beginning to reimagine their business models, but sometimes they do not go far enough.
Care coordination begins with you
By
Maureen Hewitt
Nov 16, 2015
Care coordinators are the bridge between the older adult, staff at the living environment and outside healthcare providers.
Take time to connect with older people
By
Michael Smith
Dec 18, 2017
Spend some time talking with the older people in your life, and visit them often. They are in your life for a reason.
Needs or wants? Narrowing your priorities for your next building project
By
Chad Ulman
Jul 01, 2019
We may want a lot, but our budget likely will not accommodate all our collective “wants.”
5 ways to conquer an increasingly complex online world
By
Mike C. Gray, APR
Andrew K. Ryan, APR
Jan 19, 2016
If you are not positioning your community well online, then you may be missing out to your competition.
Ways to reduce use of antipsychotic drugs in senior living
By
Phyllis Ayman, MS/SLP, CDP
Mar 18, 2019
How we care for individuals with Alzheimer’s disease and other dementias as the disease progresses, and the management of the behaviors associated with this progression, are issues of growing concern.
A short guide to lobbies and entrances
By
Michael Hass
Nov 21, 2016
Everything that happens between the public street and your reception desk tells a story about your community and what it offers.