New signs that insurance companies might control senior living’s destiny
By
John O'Connor
Dec 21, 2017
It’s starting to look like assisted living communities and skilled nursing facilities simply may become spokes connected to a hub controlled by somebody else.
How dining services can differentiate your assisted living community
By
Scott Priest
Jul 17, 2017
Two steps can help you meet the demand for innovative dining services in assisted living.
First impressions: Little things can mean a lot
By
Lois A. Bowers
Dec 12, 2016
I spent some time at a senior living community at the invitation of the Where You Live Matters campaign and realized that seemingly small things can add up to a memorable first impression for prospective...
This new ‘opportunity’ might have a bad aftertaste
By
John O'Connor
Oct 06, 2016
If this field is not going to hold its bad actors accountable, then you can bet that it’s just a matter of time until someone else steps in.
On the path to additional oversight?
By
John O'Connor
Aug 04, 2016
Assisted living operators increasingly are serving residents with severe physical and cognitive challenges, are accepting Medicaid dollars and are getting into trouble while doing so. In other words, they...
This senior living model is a step beyond person-centered care
By
Lois A. Bowers
Jul 11, 2016
Three principles that guide the Scandinavian Living Center in West Newton, MA, will remind you of person-centered care. It’s the fourth principle that sets the Scandinavian model apart from other...
Success can come in all sizes
By
Lois A. Bowers
Jul 05, 2016
The owner of a six-bed senior living community shares advice on marketing, management and operations, and communities of all sizes may find her insights helpful.
The looming payment challenge few are talking about
By
John O'Connor
Jun 30, 2016
If you are a senior living operator and your rents went up a bit last year, that’s a good thing, right? As it turns out, the answer may not be so obvious.
Camera use in resident rooms: survey results
By
Clara Berridge, Ph.D., M.S.W.
Jun 27, 2016
Results of a new survey provide insights into assisted living and nursing center policies and current use of cameras in resident rooms, drawing out opinions and experiences of people with practical knowledge...
‘What we’ve got here is failure to communicate’
By
John O'Connor
Apr 07, 2016
Wondering why it’s so difficult getting prospects to move in? Here’s my advice: Watch “Cool Hand Luke.”