Bob Kramer on the past, present and future of senior living
Jan 26, 2023
Bob Kramer, founder of aging services think tank Nexus Insights; co-founder, former president and CEO and current senior adviser to the National Investment Center for Seniors Housing & Care; and recipient of...
What senior living can learn from the Southwest Airlines debacle
By
Lois A. Bowers
Jan 17, 2023
Southwest’s system meltdown in late December is the stuff of business leaders’ nightmares, but the senior living field can learn from the airline’s mistakes, Bob Kramer says.