Workforce retention means bridging the generational gap, expert says
By
Kimberly Bonvissuto
Aug 31, 2023
Onboarding, listening and management and executive training are keys to workforce retention, according to one expert.
Digital continues rise as source of leads, move-ins, tours in senior living
By
Kimberly Bonvissuto
Sep 15, 2023
Digital continues its ascent to importance in senior living — as a lead source and move-in source and tour generator, according to an expert.
Digital leads just as ‘hot’ as other ones, expert says
By
Kimberly Bonvissuto
Jan 16, 2024
When it comes to senior living leads, digital sources are king, but senior living communities lack the processes and systems in place to handle those leads, as well as the urgency to work them, according...
Dynamic pricing, easier sales concepts urged for senior living
By
Kimberly Bonvissuto
Aug 18, 2023
When it comes to senior living pricing strategies, one expert encourages operators to stand out from the crowd with dynamic pricing based on inventory.
Assisted living providers must pay attention to Medicaid beneficiary protections in HCBS regulations,...
By
Kimberly Bonvissuto
Oct 13, 2023
Assisted living providers might be breaking state and federal laws in refusing to accept Medicaid or in attempting to evict residents without giving them an opportunity to appeal, according to two elder...
Report: Alternative approaches to senior living, LTSS needed for growing older adult population
By
Kimberly Bonvissuto
Dec 01, 2023
Only 13% of adults aged 75 or more years who are living alone across 97 US metro areas can afford to move into an assisted living community without starting to cash in their assets, according to “Housing...
Understaffing is driving force behind lawsuits against senior living communities, legal experts say
By
Kimberly Bonvissuto
Oct 18, 2023
Broken promises about service and care levels, attributed to “grossly understaffed” at senior living communities and skilled nursing facilities, are the driving force behind a surge in class-action...
‘Misallocation’ of COVID-19 vaccines led to preventable deaths of older adults: study
By
Kimberly Bonvissuto
Apr 16, 2024
Older adults in New York City may have missed out on timely COVID-19 vaccinations — and possibly died — due to a misallocation of resources that allowed younger adults in wealthy neighborhoods to jump...
New ‘joint employer’ rule coming next month: NLRB
By
Kimberly Bonvissuto
Jul 28, 2023
A new “joint employer” rule will be coming next month, according to the National Labor Relations Board’s agenda published Thursday to the Federal Register.
Government shutdown could derail momentum of legislation benefiting senior living
By
Kimberly Bonvissuto
Sep 28, 2023
A government shutdown would suspend a wide range of government programs, furlough federal workers and freeze momentum on several legislative priorities supported by the senior living industry.