Life plan communities earn high marks from residents
By
Michele Holleran, Ph.D., MBA
Apr 14, 2022
Overall resident satisfaction scores went up significantly during the COVID-19 pandemic. Although this finding may seem counterintuitive, there are plausible reasons for the positive scores.
How to mitigate risk when a resident needs a higher level of care
By
Brian McGovern
Sep 09, 2019
When a medical assessment determines that a resident needs a higher level of care, the liability risks to a senior living community increase until the resident is relocated. But what if a resident doesn’t...
What’s in a name? Your organization’s future viability, that’s what!
By
Lisa McCracken
Jul 18, 2016
Just as family names were powerful in the story of Romeo and Juliet, names and labels are critical as we look to the future of the senior living sector.
Understanding life care communities vs. CCRCs
By
Troy Cannaday
Mar 10, 2015
I have noticed the way many people interchange “life care communities” with “Continuing Care Retirement Communities.” However, these are two different concepts with distinguishing...
CCRC investment equality: Fugetaboutit for New York
By
Stephanie Chedid
Sep 03, 2014
Earning more than the cost of capital is not unreasonable and can generally be accomplished without taking extraordinary risks, but New York is hamstrung by investment restrictions. Investment returns...
Keys to repositioning your CCRC
By
Keith Grady, LNHA, CALA
Jun 13, 2016
The next generation of future residents is coming, and with it, your next revenue stream. Here are some ways you can ensure you are ready, based on our experience.
LEEDing the charge: Insights from green certification
By
Rodney Fenstermacher
Jul 22, 2015
It’s clear the “green” movement has planted it roots and proven to be more than a fad in fashion, living and housing.
Wellness redesigned: Centers for healthy living in the 21st century
By
Claire Dickey, AIA
Jun 12, 2017
For senior living operators looking for a way to bridge the gap between the housing, healthcare, hospitality and education sectors, the center for healthy living concept presents an exciting opportunity...
Prepare now for the coming shift in resident engagement
By
Michele Holleran, Ph.D., MBA
Sep 06, 2016
If offering an extensive variety of activities is your idea of resident engagement, think again. New research identifies four key dimensions of engagement.