Life plan communities earn high marks from residents
By
Michele Holleran, Ph.D., MBA
Apr 14, 2022
Overall resident satisfaction scores went up significantly during the COVID-19 pandemic. Although this finding may seem counterintuitive, there are plausible reasons for the positive scores.
How to mitigate risk when a resident needs a higher level of care
By
Brian McGovern
Sep 09, 2019
When a medical assessment determines that a resident needs a higher level of care, the liability risks to a senior living community increase until the resident is relocated. But what if a resident doesn’t...
LEEDing the charge: Insights from green certification
By
Rodney Fenstermacher
Jul 22, 2015
It’s clear the “green” movement has planted it roots and proven to be more than a fad in fashion, living and housing.
Prepare now for the coming shift in resident engagement
By
Michele Holleran, Ph.D., MBA
Sep 06, 2016
If offering an extensive variety of activities is your idea of resident engagement, think again. New research identifies four key dimensions of engagement.
CCRC investment equality: Fugetaboutit for New York
By
Stephanie Chedid
Sep 03, 2014
Earning more than the cost of capital is not unreasonable and can generally be accomplished without taking extraordinary risks, but New York is hamstrung by investment restrictions. Investment returns...
Wellness redesigned: Centers for healthy living in the 21st century
By
Claire Dickey, AIA
Jun 12, 2017
For senior living operators looking for a way to bridge the gap between the housing, healthcare, hospitality and education sectors, the center for healthy living concept presents an exciting opportunity...