My guess is that there is not a person reading this who has not dealt with a COVID-19-related caregiving, service or operational challenge. And it’s probably a safe bet that most of us have had to make...
Senior living needs to repair its reputation
By
John O'Connor
Aug 27, 2020
Sadly, senior living’s reputation these days often is less than stellar. And if we are going to be clear-eyed, the pandemic hardly started the trouble.
Is it too soon to put the coronavirus in perspective?
By
John O'Connor
Mar 12, 2020
We need to give this emerging virus the respect and response it deserves. But let’s also try to keep things in perspective.
The four stages of senior living?
By
John O'Connor
May 28, 2020
So will this sector be different in say, five or 10 years? Absolutely. But the sector was going to be very different, regardless of COVID-19.
‘So often, you won’t even notice it’
By
John O'Connor
Oct 11, 2021
For many, it’s hard to appreciate how truly devastating the ongoing carnage of the coronavirus pandemic really is.
For many in senior living, a gut-wrenching choice
By
John O'Connor
Aug 26, 2021
COVID-19’s renaissance is forcing many senior living operators to consider a move that could easily backfire.
Senior living could use a traitor like this
By
John O'Connor
Oct 15, 2020
For my money, what the field could really use – perhaps even more so than targeted retooling – is a person along the lines of a John C. Bogle. Or better yet, more than one.
3 reasons to keep offering video visits even after the pandemic
By
Karen O’Hern
Nov 12, 2020
Video calls have gained traction during the pandemic. When our communities start to open, visitation rules begin to relax, and families and friends can get together again, will we keep in place these video...
How older adults — perhaps surprisingly — have fared during the pandemic
By
Lois A. Bowers
Apr 11, 2022
Results of a Kaiser Family Foundation poll released this week reveal the perhaps surprising resilience of older adults during the pandemic.
‘We are in this industry for a reason’
By
Lois A. Bowers
Apr 13, 2020
I was struck by the themes of hope, strength and togetherness that arose in some of the answers to a question we asked in a recent survey.