At this time a year ago, we still were unsure what the coronavirus would mean for the industry, for the country or for us personally. Now, effects are clear, even if we still don’t know all of the answers.
Several ways exist to increase your organization’s LGBT cultural competency
By
Lois A. Bowers
Jun 18, 2018
Senior living communities can express or strengthen their support for issues of importance to lesbian, gay, bisexual and transgender older adults through training and other means. A new ad will be a conversation...
Are ‘hugs and kisses’ a new email hazard?
By
Lois A. Bowers
Apr 04, 2016
Women increasingly are using a particular email salutation, according to business coaches, but the trend just sounds strange to my friends and me.
Meet your new foe, same as the old foe
By
John O'Connor
Jul 28, 2016
Assisted living got where it is today largely by promising to do a better job than nursing homes. That same strategy — under admittedly different circumstances — also may be the key to future success.
What hospitals can do for you
By
Lois A. Bowers
Jun 06, 2016
Some senior living operators have been focused on communicating what they can offer to hospitals, but a new study provides an example of something that hospitals can do for senior living.
Court’s labor ruling averts possible catastrophe
By
John O'Connor
Jul 07, 2016
A recent labor law ruling by Virginia’s highest court should have most senior living operators breathing a bit easier. That’s because an alternate decision could have launched a mountain of...
Home care: Senior living’s frenemy?
By
John O'Connor
Jun 10, 2021
These days, more operators are wondering whether home care is likely to become a friend or foe. Here’s the answer.
A good time for going to the dogs?
By
John O'Connor
Sep 10, 2015
Dogs are awesome. But don’t take my word for it. Take Harvard’s.
For senior living operators, two new problems might soon emerge
By
John O'Connor
Oct 08, 2020
We are hearing much about how the future of senior living will be different. Buildings will be less virus friendly, ventilation systems will improve, infection control practices will get better and marketing...
Welcome to the Age of Misalignment
By
John O'Connor
Feb 04, 2016
If we are to make any judgment about America’s current supply of senior living stock, it is this: Things are seriously out of whack.