Life plan communities earn high marks from residents
By
Michele Holleran, Ph.D., MBA
Apr 14, 2022
Overall resident satisfaction scores went up significantly during the COVID-19 pandemic. Although this finding may seem counterintuitive, there are plausible reasons for the positive scores.
How technology is helping senior living centers combat omicron
By
Danielle Myers
Mar 31, 2022
Over the course of the pandemic, senior living communities have upgraded their safety plans to better protect their residents and staff from new threats. One of the most impactful ways that senior living...
Why comprehensive medication management is especially important now
By
Karmen L. Stephens, PharmD, BCGP
Mar 24, 2022
Comprehensive medication management, or CMM, is a whole-person approach to medication management that ensures that medications are appropriate, safe and effective, and that they support the individual’s...
Maximizing resources: The centralization and digitization of financial management
By
Ingrid Svensson
Mar 10, 2022
Automated financial solutions provide a comprehensive way to manage responsibilities that can maximize revenue and streamline transactions.
How COVID-19 has upped the safety ante for senior-related service providers
By
Bob Burg
Mar 03, 2022
In the spring of 2020, we were able to immediately rely on strong relationships across our business to change the way we operate. Our efforts were and continue to be focused in three key areas.
Why you need to treat HVAC as a healthcare system
By
Al Subbloie
Feb 17, 2022
HVAC (heating, ventilation and air conditioning) is one of the most important yet underrated acronyms in the assisted living industry.
How to maximize financial assistance in the wake of COVID-19
By
Jeff Nager
Feb 10, 2022
Providers need to seek every opportunity to maximize financial assistance and relief. Here are some of the options to revitalize the business.
The importance of indoor air quality for prospective residents of senior living
By
Carolina Campanella, Ph.D.
Jan 20, 2022
Now is the time to listen to the concerns of prospective residents and their families and take actions to provide a safer, healthier living environment and raise consumer confidence.
The long-term care staffing crisis is about more than job vacancies
By
Brian Evans
Dec 16, 2021
The time is now for meaningful reform that improves the daily experiences of workers — and keeps long-term care safe for the seniors of the future.
How to avoid frozen pipes, an all-too-common winter insurance claim that plagues many
By
Guy Russ
Dec 09, 2021
Every year, insurance companies receive countless claims involving frozen pipes and sprinkler systems that cause significant water damage to senior housing. Although your existing policy may cover an incident...