As we pass the nine-month mark since the first known case of coronavirus arrived in a U.S. long-term care facility, a new survey provides more evidence that the pandemic has exacerbated long-standing workforce...
Staffing shortage is more than an HR headache, speakers say
By
Lois A. Bowers
Oct 22, 2018
The staffing challenges facing senior living communities are not just human resources headaches. They also represent the biggest operational risk in the industry, according to experts participating in...
What you can learn from chatty Kathy, chatty Kyle and their co-workers
By
Lois A. Bowers
Mar 27, 2023
Excessively talkative employee could be negatively affecting your business, according to the findings of a new survey.
NIC chief economist shares 3 places to find more workers
By
Lois A. Bowers
Mar 09, 2020
Labor markets are tight, but data from the U.S. Bureau of Labor Statistics suggest a few groups that senior living and care operators might want to court for new workers, National Investment Center for...
To know us is to love us? New effort could boost interest in long-term care careers
By
Lois A. Bowers
Mar 22, 2021
Attracting medical school graduates to enter geriatrics is a challenge, as evidenced by their recent fellowship choices. Beyond that, however, is the challenge of interesting geriatricians — as well...
Six questions to solidify employee engagement
By
Lois A. Bowers
Jul 17, 2017
The single most important thing a supervisor can do to firm up employee engagement, according to one expert, is to ask direct reports six kinds of questions once a month.
The ‘Walmart effect’ intensifies
By
Lois A. Bowers
Feb 16, 2016
In an environment where Walmart already is a threat to senior living staff recruiting and retention efforts, impending changes from the retailer should concern providers.
Labor movement
By
Lois A. Bowers
Sep 05, 2023
The current governmental environment tilts in favor of workers, not corporations. The results of a new survey suggest that a majority of Americans like it that way.
Training could help employee retention, survey says
By
Lois A. Bowers
Sep 08, 2020
In the midst of a pandemic, when your organization is trying to keep up with and adhere to local, state and national regulations and orders to keep residents and staff members safe and healthy, staff training...
An ally in the minimum wage battle
By
Lois A. Bowers
Mar 14, 2016
Senior living operators who oppose an increase in the national minimum wage to $15 have an ally in Richard Fisher, former president and CEO of the Federal Reserve Bank in Dallas.