Your flu to-do list
It’s National Influenza Vaccination Week, and senior living communities can take steps to encourage vaccination among residents and staff members.
How to ease the transition into senior living for new residents
Moving can be emotionally and physically disconcerting for new residents, but a high-quality senior living community should be ready to welcome them with helpful tools and resources.
Praise for Price might be short-lived
Businesses tend to be quite happy when elections put Republicans in charge of Congress and the White House. But senior living operators would be well advised to temper their giddiness this time, for two...
The importance of the life story in memory care
Knowing residents’ life stories is critical for staff members who care for those with Alzheimer’s disease or other memory or communication challenges.
No Scrooges at these communities
In the final month or so of each year, our thoughts frequently focus on our own good fortune and ways that we can bring happiness to others’ lives. Residents and others at several senior living communities...
How to renovate and reposition your senior living community
Despite the grumbling about certain senior living market centers across the country being overbuilt or saturated, I notice a discernible uptick in one specific market area: renovations and repositioning.
In a giving mood
As the holidays approach, several senior living communities are partaking in fun projects to relay the vibrancy of senior living residents or informative projects to help employees, residents, prospective...
A short guide to lobbies and entrances
Everything that happens between the public street and your reception desk tells a story about your community and what it offers.
How a customer service approach can reduce employee turnover
A great deal of attention has been placed on recruitment and getting people in the front door, but it seems that greater emphasis should be focused on employee retention and closing the back door, so to...
Just when you were warming up to Medicaid …
Medicaid as you have known it is probably going to be changed. And not for the better.
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