United Methodist Retirement Communities President and CEO John Thorhauer experienced Hurricane Katrina firsthand. Ten years later, he shares how the storm continues to affect his personal and professional...
Brookdale Senior Living’s HealthPlus care coordination program expands to more communities
By
Lois A. Bowers
May 10, 2023
Brookdale Senior Living’s test of a value-based care coordination program for residents delivered “extremely promising” results, and the program now is being rolled out to additional communities,...
Partnerships, universal workers keys to successful middle market communities, execs say
By
Lois A. Bowers
Nov 04, 2021
Relationships with third parties, the use of universal workers, pared-down offerings and strict expense control — but not skimping on quality — are keys to a successful senior living model serving...
‘We’ve got to stay vigilant’: Argentum CEO discusses importance of policymaker, consumer education
By
Lois A. Bowers
Sep 20, 2021
Educating policymakers and consumers can help the senior living industry keep regulation at the state level and ensure that prospective residents and their families understand the benefits of senior living,...
Provider stories are antidote to criticism of industry, AHCA/NCAL CEO Parkinson says
By
Lois A. Bowers
Oct 15, 2019
Positive provider stories are the antidote to the criticism that the long-term care industry continues to hear from lawmakers and others despite making great strides in measures of quality, American Health...
How to identify and retain engaged employees
By
Lois A. Bowers
Nov 01, 2016
Attracting and keeping employees who will be passionate about their work is crucial at a time when workforce challenges are a top issue facing senior living operators, speakers told those attending an...
Pandemic has distinct effects for independent living and middle-market senior living operators, REITs...
By
Kimberly Bonvissuto
Lois A. Bowers
May 11, 2020
Operators of independent living communities and operators of senior living communities targeting middle-income individuals have experienced the COVID-19 pandemic in ways that differ from other senior living...
Opportunities await beyond near-term challenges
By
Lois A. Bowers
Sep 11, 2019
Recent news is enough to cause any operator, developer or investor to reach for the aspirin. A look at data from the National Investment Center for Seniors Housing & Care, as well as discussions with experts...
Operator initiative drives turnover reduction
By
Lois A. Bowers
Feb 08, 2017
One senior living employee has the keys to a new car as the result of an incentive contest at his employer. The senior living organization, however, appears to have found a key to engaging employees to...
Uber pilot drives resident, staff satisfaction, senior living provider says
By
Lois A. Bowers
Aug 26, 2016
Could a ride-hailing program unlock resident and staff satisfaction by offering a solution to transportation challenges experienced by senior living communities? A senior living provider based in Canada...