Last week, the Biden administration withdrew Texas’s Medicaid waiver. This week, Republican Sen. John Cornyn responded in, well, unkind.
Barking up the wrong tree
By
Lois A. Bowers
Apr 05, 2021
It appears that the senior living industry remains misunderstood, if reports of a famous rock musician and his wife are accurate.
Vexed by vaccinations? 5 communication strategies to encourage ongoing adoption
By
Courtney Malengo, APR
Mar 01, 2021
The reality is, if we cannot figure out the best ways to communicate, then vaccine adoption will continue to lag, plaguing healthcare workers and the broader public.
COVID, one year later
By
Lois A. Bowers
Mar 01, 2021
At this time a year ago, we still were unsure what the coronavirus would mean for the industry, for the country or for us personally. Now, effects are clear, even if we still don’t know all of the answers.
How a ‘zoom-out’ strategy can help senior living operators thrive in the post-pandemic world
By
Patrick McCormick, CPA
Feb 22, 2021
As they juggle short-term challenges with adapting to the long-term implications of the pandemic, operators can benefit from the so-called “zoom-in, zoom-out approach” that has been used by many successful...
Moving beyond uncertainty: Ensuring value from business intelligence
By
Jeannette Rodgers
Feb 18, 2021
When data are promptly and accurately entered to maintain data integrity, the data then must be analyzed to provide operators with the vital intelligence they need to make critical decisions to stabilize...
Getting real: How social media helped build trust, engagement at Arrow Senior Living
By
Amanda Tweten
Feb 08, 2021
It was Saturday morning, the day after we learned that senior living communities across the country were being asked to close their doors to nonessential visitors. Phones at the 26 communities we manage...
Labor challenges persist for providers in 2021
By
Sunny J. Thompson
Feb 01, 2021
Although 2021 has brought a hopeful remedy with the highly anticipated COVID-19 vaccine, numerous obstacles for the senior living industry and its staff remain because of the ongoing pandemic, political...
Residents, family members highly satisfied with senior living community response to COVID-19
By
Lynn Ackerman, Ph.D.
Jan 28, 2021
Data from Sensight Surveys show that many senior living communities across the United States and Canada are perceived to have done an excellent job keeping residents safe during the pandemic.
3 keys for a successful IT project implementation
By
Steve McDonald
Jan 25, 2021
By evaluating desired technology through three lenses, you will set your organization up for a successful implementation — and a successful adoption.