A retirement community desk clerk’s perspective on dementia
By
Kimberly Hollifield
Jul 05, 2022
As a desk clerk in a retirement community, I observed many residents living with dementia. This experience made a big impression on me.
It’s time for suppliers to step up, help industry recover
By
Darren Mathis
Mar 04, 2021
It’s time for suppliers to take a look at what we’re doing to ease the transition between pre-pandemic and the new normal we are now facing. Let’s take inventory of our roles and responsibilities...
Presidential election outcome ‘undecipherable’
By
Lois A. Bowers
May 16, 2016
A taxi driver I met during the recent Argentum meeting in Denver polled riders and is ready to make a prediction about the presidential election. Former ABC White House correspondent Ann Compton, speaking...
Hospitality, once reserved for hotels and resorts, now a key component of senior living
By
David Miller
Mar 06, 2016
The difference between hotel management and senior living is that the guests don’t leave, making it even more critical to provide an exemplary level of service. You might say it’s hospitality...
A big lump of coal … and an opportunity
By
Lois A. Bowers
Dec 18, 2023
Christmas came early for the senior living field on Sunday, when providers collectively found a big lump of coal in the industry stocking. But that stocking also contains an opportunity.
Pandemic highlights value of senior living for adult children, leaders say
By
Lois A. Bowers
May 11, 2020
One of the positive effects arising from this pandemic, some industry leaders say, is a growing appreciation of senior living among people whose parents are the age of prospective residents.
Health and WELL-being for senior living operators
By
Rachel Hodgdon
Aug 15, 2022
The research tells us that when we put people at the center of our decision-making, not only do they thrive, but so does the business.
Post-COVID resilience and ‘returns on experiences’ for senior living community operators
By
David E. Frost
Jul 26, 2021
Senior living organizations must help workers find their unique sweet spots to optimize positive experiences amid change.
Immigrants and America’s healthcare labor shortage
By
Nate Hamme
Aug 30, 2021
We need our legislators to support the needed influx of qualified caregivers for the sake of our nation’s sick, elderly and disabled.
Cracking the code on employee retention
By
Lois A. Bowers
Feb 12, 2024
Success for senior living operators will depend on finding ways to attract and keep high-quality employees, and the results of a new survey could help employers crack the code.