The importance of resident data in senior living communities
By
David Sawyer
Apr 11, 2024
The senior living industry faces challenges in effectively capturing resident data, leading to inefficiencies, missed opportunities and potential resident churn. Within these challenges, however, lies...
A positive early verdict for AI in LTC, with caveats noted
By
John Hall
Jun 21, 2024
Experts say artificial intelligence tools have the potential to free staff for critical tasks and to offer deeper insights into community operations.
Focus on briefs: Information technology
Jun 21, 2024
Execs: Health AI widespread in 3 years; Aging research program tackles AI; More older adults becoming comfortable with using tech to help them age in place
Hands-on training vital to emergency preparedness in senior living communities
By
Stan Szpytek
Nov 28, 2022
For senior living community owners and operators to have realistic expectations that their team will perform well when the “big one” occurs, they must prepare their staff members through a variety...
2024 McKnight’s Pinnacle Awards
Jun 21, 2024
To read more about the 2024 McKnight’s Pinnacle Awards, see these articles: In the photos above: Top row, left: Inspiration Award winner Esmerelda Lee, COO and EVP at Century Park Associates, engages...
Senior living operators often overlook this source of innovation
By
John O'Connor
May 09, 2024
Senior living excelled in pioneering dementia care and spearheading initiatives such as concierge-based services and community integration. Despite those strides, the industry largely has overlooked a...
Who could have seen this correction coming?
By
John O'Connor
Apr 17, 2024
When it comes to the bottom line, more than a few senior living operators now find themselves hitting rock bottom.
Why pricing transparency in crucial in senior living
By
Lynne Moore
Apr 15, 2024
The next generation of senior consumers will be more discerning about how and where to spend their money — and in their definition of value.
3 strategies to deepen engagement with residents and their loved ones
By
Jaylee Baird, CDP, CALA
Apr 08, 2024
As senior living community leaders look for ways to serve and foster deeper connections with residents and their loved ones, three engagement strategies have proven highly successful.
Ghosting: The new norm, or can we do better?
By
Melanie Perry, MS, CDP, CADDCT, CMDCP
Apr 01, 2024
I would like to challenge those of us in senior living to address and eliminate the frustrating, time- and resource-wasting trend of ghosting.