Agencies’ role filling staffing gaps makes deep vetting a critical risk hedge
By
Gigi Acevedo-Parker
Gerald Stoll
May 04, 2023
Operators of senior living communities need to be ready to manage all the risks that are intensifying during the staffing crisis.
$6 trillion spent, but targeted pandemic relief eludes assisted living industry
By
Kimberly Bonvissuto
Jan 27, 2022
With $11 billion in Phase 4 Provider Relief Funds having gone out to 74,000 healthcare providers, including senior living providers, and $6 trillion in overall COVID-19-related aid having been spent across...
EEOC aims to strengthen protections for temporary, older and LGBTQ+ workers
By
Kathleen Steele Gaivin
Jan 13, 2023
The Equal Employment Opportunity Commission will increase its focus on protecting people with disabilities, older workers, LGBTQ+ individuals and temporary workers over the next five years, according to...
Want inspired, productive team members? Be a GREAT boss
By
S. Chris Edmonds
Apr 24, 2017
Successful leaders model five characteristics that can be described by the acronym GREAT.
Provider Relief Fund replenishment is new rallying cry for long-term care advocates
By
Kimberly Bonvissuto
Feb 24, 2022
The Provider Relief Fund is front and center among senior living and care organizations rallying for additional financial support and resources for the long-term care sector, which they say is in a “critical...
COVID, workforce, financial issues confront senior living providers as 2023 starts, leaders say
By
Lois A. Bowers
Jan 03, 2023
Addressing the burnout plaguing existing employees while working to entice others to join the industry will be a focus of providers in 2023.
How a customer service approach can reduce employee turnover
By
Marty Butler
Nov 17, 2016
A great deal of attention has been placed on recruitment and getting people in the front door, but it seems that greater emphasis should be focused on employee retention and closing the back door, so to...
NCAL, Argentum tell OSHA: COVID-19 healthcare rule could compound senior living financial, workforce...
By
Kimberly Bonvissuto
Apr 28, 2022
Senior living industry leaders brought their concerns about a proposed federal COVID-19 healthcare rule to the table on Wednesday in testimony reiterating their opposition to broad requirements that they...
Peer-to-Peer: It takes financial preparation to thrive in the highly competitive home care market, franchise...
By
Diane Eastabrook
May 10, 2021
Twenty-four years ago, Stephen Rymal, attorney, became Stephen Rymal, franchisee. Rymal operates Griswold Home Care in Burlington County, New Jersey.
Why assisted living needs ergonomics
By
Diana Schwerha, Ph.D.
Sep 26, 2016
Assisted living community owners and managers can reduce risk and save on hiring, training and workers’ compensation costs by instilling a culture of safety through respect, honesty and trust.