Why mystery shopping should be part of your marketing strategy
By
Lynne Moore
Sep 26, 2022
Mystery shopping the competition will provide the information and ammunition needed to develop your strategy and fine tune your sales and marketing program.
5 estate-planning steps your residents should know
By
Davide Pisanu
Sep 29, 2022
Senior living advisers and administrators can help educate residents on the estate settlement process so that they can take the necessary steps to ease the process for their loved ones before their passing.
Balancing safety, security and privacy in falls detection
By
Yami Durrani
Sep 22, 2022
The advancement of artificial intelligence and cameras allows us to experience the best of both worlds — high privacy and high security.
The necessity of clean tech and indoor air quality in assisted living
By
Tony Abate
Jan 12, 2023
Owners and operators who take advantage of indoor air quality technology can support lower vacancy rates, improve health and safety for residents and drive public and stakeholder confidence.
Financial options dwindling for troubled operators
By
John Hall
Dec 02, 2022
Inflationary pressures on goods, services and especially labor are compounding dicey situations for providers, worried observers agree.
Can information tech save the workforce-strapped sector?
By
John Hall
Dec 02, 2022
Powerful solutions designed for LTC provide staffing, hiring insights and help address needs that can go unmet during labor shortages
Hands-on training vital to emergency preparedness in senior living communities
By
Stan Szpytek
Nov 28, 2022
For senior living community owners and operators to have realistic expectations that their team will perform well when the “big one” occurs, they must prepare their staff members through a variety...
Employee retention according to Maslow’s Hierarchy of Needs
By
Jamie Merrill
Nov 21, 2022
Programs that focus on peer recognition and engagement can motivate employees during the first months and well beyond to help with retention.
Leveraging technology to elevate resident care and staff experience
By
Matt Phipps
Nov 17, 2022
Although change can often be difficult, it also can be exhilarating when we see the right technology being embraced the right way, to the benefit of staff and residents.
Diversity, equity, inclusion success will be driven by residents, staff
By
Anthony Argondizza
Nov 14, 2022
I believe the only way our DEI initiative will be effective is if it is guided by the dynamic voices of our residents and employees.