The research tells us that when we put people at the center of our decision-making, not only do they thrive, but so does the business.
Post-COVID resilience and ‘returns on experiences’ for senior living community operators
By
David E. Frost
Jul 26, 2021
Senior living organizations must help workers find their unique sweet spots to optimize positive experiences amid change.
Pressures mount for staffing agencies accused of price gouging long-term care operators
By
Kimberly Bonvissuto
Jan 31, 2022
While senior living and other long-term care leaders are being joined by other healthcare groups, and even members of Congress, to call for federal action against price-gouging by temporary staffing agencies,...
Immigrants and America’s healthcare labor shortage
By
Nate Hamme
Aug 30, 2021
We need our legislators to support the needed influx of qualified caregivers for the sake of our nation’s sick, elderly and disabled.
Crisis communication: Senior living sector’s challenges are in the early stage
By
Tim O'Brien
Sep 08, 2020
The pandemic has really sunk the industry’s reputation, and it’s going to take a lot to revive it. These PR strategies can be used to increase business and attract employees.
Finding and keeping caregivers: A growing crisis
By
Stephen Campbell
Feb 06, 2017
A new campaign offers 60 new ideas to help address the caregiving crisis in senior living.
5 critical CEO skills for the future
By
Jacquelyn Kung, DrPH, MBA
Robert G. Kramer
Ed Frauenheim
Dec 06, 2021
A recent Ziegler study found that 70% of senior living organizations likely would have CEOs retiring in the next five years. Recognizing the tectonic shifts in aging in the coming years, one...
Five Star takes steps to mitigate effects of memory care occupancy challenges
By
Lois A. Bowers
May 16, 2018
Five Star Senior Living is taking several steps to manage revenue in light of continuing occupancy challenges from new competitors on the private-pay side of its business, especially in memory care, executives...
Almost 40% of residential care aides live in low-income households: report
By
Kimberly Bonvissuto
Sep 09, 2020
Direct care workers, including residential care aides who work in assisted living communities, have been elevated to “hero” status during the COVID-19 public health crisis. New research, however, indicates...
Pandemic reveals why some organizations are ‘Best Workplaces’
By
Lois A. Bowers
Dec 11, 2020
As with all things in senior living this year, the coronavirus influenced employee perceptions of their employers, and in turn, senior living organizations’ rankings in Fortune’s third annual lists...