Compartmentalization in post-COVID design of older adult communities
By
Jami Mohlenkamp
Jun 22, 2020
Senior living community owners, operators, architects and designers would be remiss to revert to designs more appropriate for medical settings, which often stifle a feeling of community and negatively...
Countering the illusion of communication
By
Courtney Malengo, APR
Jun 26, 2017
We all hear that communication is important, but what do we do about it? Here are some tips to enhance communication mindfulness.
New CMS policy on water management signals caution for independent, assisted living
By
Susan E. Smith
Oct 23, 2017
Owners and operators of independent and assisted living communities who want to stay ahead of the curve and out of the headlines should be aware of the rapidly changing legal and regulatory landscape and...
What we’ve learned about using telehealth to reach older adults during COVID-19
By
David Lindeman, Ph.D.
Jul 12, 2021
Lessons we’ve learned about how to most effectively reach older adults in affordable senior housing can be applied to efforts designed to reach any underserved population with digital health technology...
How to communicate about coronavirus and quell fear
By
Courtney Malengo, APR
Mar 12, 2020
Your community is about to go on trial in the court of public opinion. Here are some tips to communicate before and after COVID-19 cases are detected, to ensure that you are positioned to weather the storm.
Pushing forward and cultivating innovation as the pandemic continues
By
Amanda Young, MS, CMC
May 17, 2021
Stop using the pandemic as an excuse as to why other projects or programs are not moving forward; use it as motivation for innovation and change.
Proposed security deposit caps could devastate senior housing models
By
Ami J. Schnauber
Jun 03, 2019
Legislation being considered in New York state and New York City significantly would cap security deposits for renters — and could portend future actions in other cities and states that will affect senior...
How to create a sense of urgency with prospective residents
By
Lara Moga
Aug 15, 2016
When a potential resident asks for time to consider moving in, how you respond could determine whether you close the sale.
Offering gluten-free options can be a differentiator for senior living communities
By
Lindsey Yeakle
Jan 02, 2019
With careful planning and help from knowledgeable professionals, providing gluten-free options is an attainable goal for organizations that serve older adults who have special dietary needs.
How to ease the transition into senior living for new residents
By
Keith Grady, LNHA, CALA
Dec 05, 2016
Moving can be emotionally and physically disconcerting for new residents, but a high-quality senior living community should be ready to welcome them with helpful tools and resources.