It’s the news no senior living administrator wants to receive: one of your community’s residents appears to have been abused, and one of your employees appears to have been the culprit.
The ‘Walmart effect’ intensifies
By
Lois A. Bowers
Feb 16, 2016
In an environment where Walmart already is a threat to senior living staff recruiting and retention efforts, impending changes from the retailer should concern providers.
Taking work seriously
By
Lois A. Bowers
Feb 01, 2016
Have you heard the one about the woman whose hair caught on fire as she was blow-drying it? Or the one about the person whose clothes — all of them — were stolen?
Be smart about phones, social media
By
Lois A. Bowers
Jan 25, 2016
If you haven’t reviewed your human resources manual lately, now may be a good time to check your policies related to cellphone and social media use by employees during work hours — or to formulate...
LTSS: A focus for 2016
By
Lois A. Bowers
Jan 04, 2016
As 2015 drew to a close, more evidence came of the general public’s misunderstanding of how long-term services and supports are financed.
Your favorite columns of 2015
By
Lois A. Bowers
Dec 22, 2015
The chance to learn secrets to success drew McKnight’s Senior Living website visitors, newsletter readers and social media followers and friends to columns posted on the site in 2015, reveals an...
New name for CCRC will attract prospects, LeadingAge says
By
Lois A. Bowers
Dec 02, 2015
LeadingAge is not requiring its continuing care retirement community members to start calling themselves life plan communities, but the organization says its research shows that those that do might have...
3 tools to reduce hospitalizations, ED visits among assisted living residents
By
Lois A. Bowers
Dec 01, 2015
Three tools that have shown success in improving the quality of care provided to skilled nursing residents also work well for residents of assisted living communities, according to new research.
How to succeed at succession planning
By
Lois A. Bowers
Nov 23, 2015
When it comes to succession planning, some senior living organizations have some work to do. Fortunately, they have a few examples to which to look.
3 takeaways from the LeadingAge-CEMO Executive Compensation Study
By
Lois A. Bowers
Nov 18, 2015
The 2015 LeadingAge-CEMO Executive Compensation Study provides insights into succession planning, incentive pay and gender differences in pay and title.